Privacy Policy

Welcome to doctorpenguinchoi.com (hereinafter referred to as “the Website”). This Website is operated by Choi Suet Kwan, Registered Chinese Medicine Practitioner (hereinafter referred to as “we”, “us”, or “our”). We hold your privacy in the highest regard and are strictly committed to protecting the personal data you share with us, in full compliance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong and standard medical confidentiality principles.

This Privacy Policy outlines how we collect, use, protect, and process your personal information. By using this Website, reading our health and wellness articles, or contacting us through our online forms, you acknowledge and agree to the practices described in this policy.

1. Medical Disclaimer

All content provided on this Website, including text, graphics, and health insights, is for general educational and informational purposes only. The online contact or enquiry forms on this Website are intended solely for general enquiries and appointment scheduling; they do not constitute or replace professional medical diagnosis, advice, or treatment. Any health information shared here should not be used as a substitute for an in-person clinical consultation with a registered medical professional.

2. Personal Data We Collect

When you visit or interact with the Website, we may collect the following two categories of data:

  • Information You Actively Provide: When you fill out a “Contact Us” form, request an appointment session, or subscribe to our health insights, you may voluntarily provide personal details such as your name, email address, contact phone number, instant messaging handle (e.g., WhatsApp), and any general wellness concerns mentioned in your message.

  • Automatically Collected Technical Data: To optimize your reading experience and website performance, we use cookies and analytical tools (such as Google Analytics) to automatically log anonymous data. This includes your IP address, browser type, visit time, pages viewed, and links clicked.

3. How We Use Your Personal Data

Any information collected will be used strictly for the following legitimate purposes:

  • To facilitate and arrange your holistic health consultations or clinical appointments.

  • To respond directly to your general enquiries, health questions, or messages submitted via our website forms.

  • To send you holistic health insights, mind-body self-healing educational materials, or updates regarding our wellness community events, provided you have consented to receive them.

  • To analyze traffic and reader preferences so that we can continuously improve our educational content layout and user experience.

4. Medical Confidentiality and Third-Party Protection

In accordance with professional Chinese medicine clinical ethics and statutory requirements in Hong Kong, we owe a strict duty of confidentiality regarding your personal insights.

  • No Sale of Data: We will never sell, trade, rent, or disclose your personal details, contact information, or health enquiries to any third-party organizations or individuals.

  • Trusted Service Providers: We may share necessary data with trusted third-party service providers (such as web hosting partners, newsletter systems, and analytics providers) solely to maintain the secure and efficient operation of this Website. These parties are contractually bound to maintain confidentiality and use your data only as authorized.

5. Use of Cookies

This Website utilizes cookies—small text files stored on your browser—to enhance your browsing experience. Cookies help us remember your preferences and provide aggregated, anonymous traffic statistics. If you prefer not to accept cookies, you can disable them via your browser settings; doing so will not prevent you from accessing most of our health and wellness content.

6. Data Security

We implement industry-standard security measures, including an SSL (Secure Sockets Layer) encryption protocol (https://), to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction during transmission and storage.

7. Your Personal Rights

Under applicable data privacy laws, you reserve the following rights concerning your personal data stored on this Website:

  • The right to request access to the personal data we hold about you.

  • The right to request the correction of any inaccurate or incomplete data.

  • The right to request the deletion of your contact details or to unsubscribe from our newsletter and health updates at any time. To exercise any of these rights, please contact us using the details provided below.

8. Changes to This Privacy Policy

We may periodically update this Privacy Policy to reflect changes in legal frameworks, technological advancements, or our website operations. Any updates will be immediately posted on this page with a revised “Last Updated” date. We encourage you to review this policy regularly.

9. Contact Us

If you have any questions regarding this Privacy Policy or wish to manage your personal data, please feel free to reach out to us:

  • Operator: Choi Suet Kwan, Registered Chinese Medicine Practitioner

  • Email: cmp.skchoi@gmail.com

Last Updated: June 26, 2026

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